Retainer Client Questionnaire

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Retainer - New Client Questionnaire

We’re excited to work together! Here is what we need to get started:

Client Information

Who will be our main point of contact? (We will need someone who can make decisions on behalf of your company and be responsive to email regularly.)

Name(Required)

First Last

Phone(Required)

Email(Required)

Who will be our contact for billing?

Billing Contact Name(Required)

First Last

Billing Phone(Required)

Billing Email(Required)

Priorities

What are your top 3 priorities you’d like Suds to focus on?

Car Wash Info

Car Wash Name(Required)

How many car wash locations do you have?

Location 1

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Car Wash Type (Select all that apply)(Required)

Express Tunnel

Full Service

Self-Service

IBA

Flex

Does this site have any additional services? (Select all that apply)

Lube

Detailing

C-store

Other

Other(Required)

Add Another Location (1)

Yes

Location 2

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Car Wash Type (Select all that apply)

Express Tunnel

Full Service

Self-Service

IBA

Flex

Does this site have any additional services? (Select all that apply)

Lube

Detailing

C-store

Other

Add Another Location (2)

Yes

Location 3

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Car Wash Type (Select all that apply)

Express Tunnel

Full Service

Self-Service

IBA

Flex

Does this site have any additional services? (Select all that apply)

Lube

Detailing

C-store

Other

Add Another Location (3)

Yes

Location 4

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Car Wash Type (Select all that apply)

Express Tunnel

Full Service

Self-Service

IBA

Flex

Does this site have any additional services? (Select all that apply)

Lube

Detailing

C-store

Other

Add Another Location (4)

Yes

Location 5

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Car Wash Type (Select all that apply)

Express Tunnel

Full Service

Self-Service

IBA

Flex

Does this site have any additional services? (Select all that apply)

Lube

Detailing

C-store

Other

Site Information Upload(Required)

Please download the Location Information template and provide the requested location information for each of your sites that we will be helping you grow.

Accepted file types: xls, xlsx, pdf, Max. file size: 256 MB.

Are you planning to open any new sites?(Required)

Yes

If yes, what stage are you in? (Select all that apply)

Have land but no permits

Actively looking for sites

Have existing car wash(es) ready to renovate

Other - Please describe:(Required)

New Site Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

New Site Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

New Site Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Equipment Vendor(Required)

Signage Vendor(Required)

P.O.S. Vendor(Required)

DRB

Washify

Sonny’s

ICS

Micrologic

Other

Sitewatch or Patheon?(Required)

Sitewatch

Patheon

Employee Number(Required)

Location Code(Required)

Password(Required)

Do you have ODBC?(Required)

Yes

Not Sure

Username(Required)

Password(Required)

Car Wash Name(Required)

Username(Required)

Password(Required)

Username(Required)

Password(Required)

Marketing Assets

Are you interested in or open to updating your logo?(Required)

Yes

Do you have a website?(Required)

Yes

Website URL(Required)

Domain Login:(Required)

Hosting Login:(Required)

WordPress Login:(Required)

Are you interested in or open to updating your website?(Required)

Yes

Do you have Facebook pages for your business?(Required)

Yes

Facebook URL(s):(Required)

Do you have a Facebook Business Manager account set up?(Required)

Yes

Not Sure

Do you have Instagram?(Required)

Yes

Instagram URL(s)(Required)

Email(Required)

Username(Required)

Password(Required)

Are you currently using any of the following Google services? Select all that apply.

Google My Business

Google Analytics

Google Adwords

Do you have an existing email database?

Yes

Please prepare the following assets for the Suds team. We will send you a link to upload your files.

a. Logo (.eps or .ai)
b. Brand Guide (If you have one)
c. Signage (photos or artwork files)
d. Photos or videos of your site(s)
e. Print materials such as handouts, flyers, brochures, etc. (photos or artwork files)

StatsDashboard

Our StatsDashboard gives you real-time access to key metrics, as well as text and email reports to stay in the know.

Who would you like to have access to StatsDashboard reports?

Contact 1 Name(Required)

First Last

Contact 1 Email(Required)

Contact 1 Phone(Required)

What sites they should get:(Required)

All Sites

Specific Sites

Please specify which sites:(Required)

What access should this person receive?(Required)

Dashboard access

Email reports

Text Reports

Add Another Contact (1)

Yes

Contact 2 Name

First Last

Contact 2 Email

Contact 2 Phone

What sites they should get:

All Sites

Specific Sites

If Specific Sites, please specify which sites:

What access should this person receive?

Dashboard access

Email reports

Text Reports

What frequency would you like to receive text reports? (Select all that apply)(Required)

Hourly

Daily

Weekly

Monthly

What day of the week do you prefer the weekly report?(Required)

What day of the month do you prefer the monthly report?(Required)

What time of day do you prefer to receive text reports?(Required)

6:00 am

7:00 am

8:00 am

9:00 am

10:00 am

11:00 am

12:00 pm

1:00 pm

2:00 pm

3:00 pm

4:00 pm

5:00 pm

6:00 pm

7:00 pm

8:00 pm

9:00 pm

What time zone are you in? (Please select one)(Required)

America/New_York

America/Chicago

America/Denver

America/Los_Angeles

Retainer - New Client Questionnaire

We’re excited to work together! Here is what we need to get started:

Client Information

Who will be our main point of contact? (We will need someone who can make decisions on behalf of your company and be responsive to email regularly.)

Who will be our contact for billing?

Priorities

Car Wash Info

Location 1

Location 2

Location 3

Location 4

Location 5

Marketing Assets

Please prepare the following assets for the Suds team. We will send you a link to upload your files.

a. Logo (.eps or .ai) b. Brand Guide (If you have one) c. Signage (photos or artwork files) d. Photos or videos of your site(s) e. Print materials such as handouts, flyers, brochures, etc. (photos or artwork files)

StatsDashboard

Who would you like to have access to StatsDashboard reports?

Let's dive in.

a. Logo (.eps or .ai)
b. Brand Guide (If you have one)
c. Signage (photos or artwork files)
d. Photos or videos of your site(s)
e. Print materials such as handouts, flyers, brochures, etc. (photos or artwork files)